Refund policy

Returns

We accept return requests made within 30 days after delivery. To be eligible, an item must be unused, in the condition received, and returned with any original packaging. Proof of purchase is required.

Start a return through our store contact form before sending anything back. Returns sent without prior authorization may not be accepted.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless the return results from our error.

Damage or order problems

Please inspect your order after delivery. Contact us promptly through the store contact form if an item is damaged, defective, or incorrect so we can evaluate the issue and make it right.

Exceptions

Custom or personalized products, gift cards, and items marked final sale cannot be returned unless they arrive damaged, defective, or incorrect. Selecting a standard listed size or color on a made-to-order catalog product does not by itself make the item custom or personalized.

Refunds

We will notify you after inspecting the return. Approved refunds are issued to the original payment method. Financial institutions may require additional processing time after a refund is issued.